Returns & Exchanges

At Andrew, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and original-condition items. Simply follow our streamlined process to ensure your fashion finds are exactly what you desired.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.